Category: Patient support

Evangeli Bista on DION TV: Social Support and Kapa3’s Role in Guiding Oncology Patients

On March 19, 2026, Evangeli Bista, Co-founder of Kapa3, gave an interview to Christos Thanasainas, journalist and Scientific Director of Forlife Clinic, on Central Macedonia’s DION TV, during the daily program All About Health, which covers topics on health, nutrition, autoimmune diseases, and recent scientific developments.

The discussion highlighted the importance of social support for cancer patients and their families, both inside and outside the hospital, as well as the critical role of Kapa3 in guiding and providing holistic support to patients.

WHAT IS SOCIAL SUPPORT – TWO WORLDS:

Social support in cancer care is not a single, uniform concept. Inside the hospital, it mainly concerns assistance with the public healthcare system and bureaucratic procedures. Outside the hospital, real life begins: family, caregivers, and decisions the patient must make.

MAJOR SYSTEM CHALLENGES:

As Ms. Bista noted, hospitals face a significant shortage of social workers and related professionals. International literature suggests that there should be 10 social workers for every 2,500 residents—but this is not the case in Greece. In 92 municipalities, there is not a single social worker, while in areas where social workers exist, most are on fixed-term contracts or funded through programs (such as ESIF). The result is a maze of bureaucracy and uncertainty for the patient, who must understand medical and legal terms, make critical decisions, and manage financial consequences—often without support.

THE ROLE OF KAPA3 – SOLUTION, NOT JUST A SERVICE:

In this environment, Kapa3 provides holistic guidance and support, helping patients navigate procedural and practical issues—either independently, if they feel capable, or with active assistance from the organization at every step. Coverage is nationwide, although the complexity and fragmented structure of the system require ongoing study and time for effective support.

THE “HEAVY” MESSAGE – UNDERSTANDING VS. INFORMATION:

As Ms. Bista emphasized:

“The patient doesn’t need more information – they need understanding.”

The process is essentially behavioral: understanding reduces uncertainty, uncertainty reduces anxiety, anxiety affects behavior, and behavior determines health outcomes.

Kapa3 operates within this “maze,” offering holistic guidance and support. Intervention can be supportive, giving patients the ability to act on their own, or active, guiding them step by step. Kapa3 covers the entire country, addressing the growing needs of patients.

THE BIG CHALLENGE: “MYRTO”

“Myrto” represents Kapa3’s major initiative for 2026. After five years in oncology social support, Kapa3 addresses secondary digital exclusion with “Myrto”—a Digital Health Navigator designed to transform knowledge into practical understanding and provide real-time guidance for patients, avoiding the “chaotic wandering” through the healthcare system. The platform is currently in the study and design phase, aiming to meet the real needs of patients and their caregivers.

The interview highlighted the importance of social support, understanding over mere information, and the role of digital technology in modern oncology care. Kapa3 and Myrto strive to bring care from the hospital into patients’ daily lives through a holistic, personalized, and practical approach.

For more information and to watch the full interview, see the video on YouTube here.

(Note: Video in Greek with no English subtitles).

You can dowload our Press Release here

Text/adaptation: Ifiyenia Anastasiou for Kapa3

Digital Access to Test Results: An Important Right for Patients

Digital access to medical test results has become an important right for patients in Greece, following new regulations that strengthen the use of the Digital Repository of Diagnostic Laboratory Results. According to the relevant decision published in the Government Gazette (March 2026), public and private healthcare units collaborating with EOPYY are required to record diagnostic test results in digital form within a specified timeframe.

This change is not just a technical procedure or an administrative obligation for healthcare providers. In practice, it represents a meaningful enhancement of patients’ rights, ensuring that every citizen can have immediate and organized access to their medical data.

Digital access to test results now reduces the need for physical documents, printed copies, or trips to diagnostic centers. Instead, results are stored in a unified digital environment connected to the Individual Electronic Health Record. This allows patients to have their test history consolidated, reducing the risk of losing important information.

For people living with cancer, this development is especially significant. Disease monitoring often involves repeated tests, visits to different doctors, and continuous evaluation of results. Immediate access to all data facilitates collaboration among healthcare professionals and contributes to more coordinated and effective care.

Moreover, the obligation to record results is linked to reimbursement procedures through EOPYY, enhancing transparency in the healthcare system. This ensures that only tests that have actually been performed are reimbursed, limiting abuse and strengthening the reliability of services.

It is also worth noting that data management is carried out under the current personal data protection framework, safeguarding patients’ privacy and information security.

Transitioning to a more digital healthcare system is not just a technological advancement. It is a step toward a more human, transparent, and accessible system of care, where the patient has an active role and meaningful control over their own data.

Ultimately, strengthening digital access to test results represents an important step forward in empowering patients and improving the quality of healthcare provided.

Source: Government Gazette, FEK B’ 1503/17.03.2026

Text/adaptation: Ifiyenia Anastasiou for Kapa3

Update on Constant Attendance Allowance – March 2026

Based on the latest available data for March 2026, the Constant Attendance Allowance, provided through e-EFKA, has been increased and now reaches up to €845–846 per month, depending on the category and insurance status. This allowance applies to pensioners with severe disabilities or serious mobility impairments who require continuous assistance and supervision from another person, following disability certification by the KEPAs.

The year 2026 features increases and retroactive payments in EFKA allowances, including disability benefits, aiming to strengthen support for vulnerable pensioners and reduce financial difficulties in daily life. This adjustment reflects the ongoing commitment to support pensioners with increased care needs.

Eligible Pensioners

  • Pensioners with a disability rate above 67%, for whom continuous care by another person is certified.

  • Blind elderly pensioners.

  • Survivors’ pensioners, provided the deceased had their first insurance before 1/1/1993.

Amounts and Supplements

  • For those insured before 1/1/1993, the supplement reaches 50% of the pension, up to €671.40.

  • For those insured from 1/1/1993 onwards, the amount is €173.34.

  • Employees may also receive an extra-institutional allowance, with a total maximum of €846.

  • At a social assistance level, the amount can reach up to €380 per month.

For public sector pensioners, the corresponding supplement is calculated at 2.5% to 4.5% of the basic lieutenant salary, depending on the degree of incapacity, and in cases of 80% or higher incapacity, the amount increases by 50%. The allowance is tax-free and protected from garnishment.

Important Note: The official decision on the adjustment is expected to be published in the Government Gazette in the coming days. Once available, the article will be updated with full details and the official Gazette reference.

This increase on the Constant Attendance Allowance, forms part of the broader adjustment of social welfare allowances for 2026, confirming the commitment to support pensioners with higher self-care needs and ensure a dignified standard of living.

Text/adaptation: Ifiyenia Anastasiou for Kapa3

New Collaboration between Cancer Guidance Center – Kapa3 and the Hellenic Federation of Persons with Multiple Sclerosis (HFoPwMS)

Cancer Guidance Center – Kapa3 announces its new collaboration with the Hellenic Federation of Persons with Multiple Sclerosis (HFoPwMS), strengthening synergies between organizations active in the field of health and patient support.

This collaboration aims to develop joint initiatives that will contribute to raising awareness, promoting public information, and providing meaningful support to people living with chronic conditions, with particular focus on cancer patients and persons living with Multiple Sclerosis. Through the exchange of knowledge, experience and good practices, the two organizations seek to strengthen actions that promote equal access to information, healthcare services and social inclusion for patients.

Cancer Guidance Center – Kapa3 is dedicated to supporting people living with cancer and their caregivers by providing reliable information, practical guidance and access to benefits and services. At the same time, the organization develops initiatives that enhance patients’ awareness of their rights and promote their psychosocial empowerment. Through initiatives such as Mobile Units, digital tools and educational programmes, Kapa3 promotes a patient-centred approach to cancer care, encouraging patients to actively participate in decisions concerning their health and quality of life, while fostering collaborations with organizations working in the fields of health and social support.

The Hellenic Federation of Persons with Multiple Sclerosis (HFoPwMS) is a secondary non-profit organization founded in 2008 with the aim of uniting and supporting primary associations of persons with Multiple Sclerosis across Greece, while also raising awareness about the disease among the wider public. The Federation currently brings together nine primary patient associations from across the country. HFoPwMS implements awareness and advocacy initiatives related to Multiple Sclerosis and works to ensure the equal participation of people with MS in the educational, professional, athletic and cultural life of the country. It is a member of the National Confederation of Disabled People (ESAmeA) and the European Multiple Sclerosis Platform (EMSP).

Within the framework of this collaboration, the two organizations plan to develop joint initiatives such as the organization of conferences, workshops and awareness events, the implementation of information and public awareness campaigns, participation in national and European programmes, as well as the development of joint research initiatives on issues related to patients’ quality of life. The partnership will also contribute to strengthening interdisciplinary cooperation and knowledge exchange among organizations active in the health sector.

This new collaboration reflects the shared vision of the two organizations to strengthen the voice of patients and promote a society that respects, supports and empowers people living with chronic conditions.

Continuing the Journey: Online Group Sessions for Mental Health and Nutrition – Third Cycle with Kapa3 and the LB.H.Sc

Following the warm response to the second cycle of meetings (see the related article here ), focusing on Nutritional Guidance and Experiential Psychological Support, Kapa3 and the Laboratory of Basic Health Sciences (LB.H.Sc), Department of Nursing University of Peloponnese are delighted to continue their collaboration with a third series of online group sessions for mental health and nutrition, dedicated to the holistic care of body and mind, designed for people living with cancer and their caregivers.

In this third cycle, mental health and nutrition are approached as two complementary sides of the same care.

The mental health sessions help participants recognize and manage challenging emotions such as anxiety, fear, sadness, or guilt, strengthen resilience, and cultivate a deeper connection with themselves and others.

The nutrition sessions explore how mindful and balanced eating can support the body, improve energy and mood, and become a meaningful act of self-care. Food is not only a necessity but also a way to nurture the body, mind, and spirit.

Program of Online Sessions for Mental Health and Nutrition & Themes

  • Saturday, February 28, 2026, 17:30–19:00
    Myths and truths about “anti-cancer” diets. How to evaluate nutritional information and avoid risky practices.

  • Saturday, March 14, 2026, 17:30–19:00
    Stress and uncertainty: practical ways to manage them during treatments and exams.

  • Saturday, March 21, 2026, 17:30–19:00
    Giving space to emotions without being overwhelmed: recognizing and expressing fear, anger, sadness, and guilt.

  • Saturday, March 28, 2026, 17:30–19:00
    Nutritional support during treatment & the role of cachexia.

  • Saturday, April 25, 2026, 17:30–19:00
    Boundaries without guilt: protecting energy and mental resilience.

  • Saturday, May 9, 2026, 17:30–19:00
    Safe cooking practices & kitchen hygiene.

  • Saturday, May 23, 2026, 17:30–19:00
    Family and illness: changes in relationships and ways to support each other.

  • Saturday, June 6, 2026, 17:30–19:00
    The Tree of Life: who I am beyond the illness.

  • Saturday, June 13, 2026, 17:30–19:00
    What gives meaning to life now: discovering small but meaningful elements that sustain us.

Format & Participation

The meetings are held online, based on dialogue, experiential learning, and the sharing of personal experiences. Everyone participates at their own pace, in a warm environment of acceptance and trust. Consistent attendance helps build safety and confidence within the group.

To express your interest or join the first session of the third cycle (Saturday, February 28, 17:30–19:00): [Registration Link]

Text/adaptation: Ifiyenia Anastasiou for Kapa3

Holistic Cancer Care: Successful Webinar on Cancer, Patient Navigation & Health Management

The webinar “Cancer, Patient Navigation & Health Management: From Prevention to Life Coordination” was successfully completed, presenting contemporary challenges and practices in holistic oncology care, patient navigation, and patients’ digital literacy.

The online educational initiative, organized by René Descartes College in collaboration with the Kapa3 Cancer Patient Guidance Center, highlighted the importance of a human-centered approach to cancer, patient navigation, digital innovation, and the enhancement of patients’ digital literacy, combining scientific knowledge with practical support at every stage of the disease.

Holistic cancer care integrates scientific knowledge with practical support at all stages of the disease, enhancing patient engagement and quality of life.

During the webinar, the speakers shared valuable insights and experiences:

Maria Gazouli, PhD – Professor of Biology-Genetics-Nanomedicine:
She emphasized that cancer is a chronic, multifactorial disease where quality of life is as important as survival. The holistic approach treats the person as a whole—physically, psychologically, socially, and environmentally—and requires an interdisciplinary team with active patient participation in every decision. She highlighted the importance of personalized medicine and the role of family support.

Dr. Christos A. Frantzidis – Assistant Professor, University of Lincoln:
He presented CREATE, a comprehensive digital system that transforms patients’ daily experiences into valuable knowledge for clinicians, supporting timely interventions and personalized care. He stressed that artificial intelligence does not replace humans but assists clinicians in safe decision-making, reduces workload, and improves patients’ quality of life.

Dr. Maria Lavdaniti, PhD – Professor of Clinical Nursing, International Hellenic University (IHU):
She underscored the critical role of the oncology nurse in administering therapies, managing symptoms, and providing psychosocial support to patients and their families. She emphasized the importance of continuous patient education, managing long-term side effects, and interdisciplinary collaboration to improve quality of life.

Dr. Vasiliki Kapaki – Professor of Health Economics, René Descartes College:
She highlighted the role of technology in oncology, from prevention and screening to treatment and post-therapy care. She stressed that digital literacy is a prerequisite for health equity, enabling patients to understand risks, participate in decision-making, and safely follow their therapeutic pathways.

Evangelia Bista, PhD, Co-Founder of Kapa3:
She presented the work and mission of Kapa3, which supports over 7,000 families and 1,500 patients in Greece, offering guidance, information on patients’ rights, psychological support, and personalized digital tools. Her presentation included the main pillars of Kapa3’s work—website, request management, educational programs—as well as the organization’s 2026 action plans, such as Wellness in Motion, Cancer Wellness Open House Day, and digital innovations with AI and personalized service systems.

Ms. Bista highlighted that upgraded digital services with AI tools, such as Myrto, the first digital assistant/chatbot in Greece, part of Kapa3’s 2026 projects, will enable personalized services based on patient profiles, streamline processes, and reduce bureaucracy. It is clear that, combined with human guidance, the development of digital literacy is a key tool for equitable access, quality of life, and active patient engagement throughout the disease.

The webinar concluded with an open discussion and Q&A, giving participants the opportunity to interact with the speakers and exchange experiences. The initiative emphasized that technology and digital literacy do not replace humans but enhance guidance, safety, and equity in care, while holistic care remains at the center of every initiative.

We sincerely thank René Descartes College for hosting and flawlessly organizing the event, as well as all the outstanding speakers for sharing their knowledge and inspiration with the audience.

You can find some screenshots from the webinar below:

You can find the Press Release file here

Cancer: From Prevention to Life Coordination” – Event Announcement, Municipality of Megara & Kapa3

On the occasion of World Cancer Day (4 February), the Municipality of Megara and the Cancer Patient Navigation Center – Kapa3 are organizing the knowledge-focused event “Cancer: From Prevention to Life Coordination” on Sunday, 8 February 2026, at 18:00, at the Municipal Council Hall of Megara City Hall.

The event aims to highlight that addressing cancer is not limited to medical treatment alone, but requires holistic care, proper guidance, and coordinated services, placing the individual, their family, and their social environment at the center.

The objective of the initiative is to emphasize the role of a Health Navigator in cancer management and to underline the importance of interdisciplinarity in oncology care, bringing together the expertise of physicians, nurses, psychologists, occupational therapists, as well as civil society organizations such as Kapa3, which support patients and caregivers.

The event features the following speakers:

  • Georgios Nintos, Medical Oncologist, MD MSc – Cancer prevention and early diagnosis

  • Katerina Papakonstantinou, Obstetrician–Gynecologist Surgeon, MD MSc PhD – Prevention and gynecological cancer

  • Rojas Andrea Paola, Associate Professor of Biology, Department of Nursing, University of the Peloponnese – Nutrition and prevention

  • Maria Lavdaniti, Professor and Head of the Department of Nursing, International University – The role of oncology nursing in holistic cancer care

  • Penelope Vlotinou, Professor of Occupational Therapy, University of West Attica – Occupational therapy and patients’ daily life

  • Ioanna Sideri, Psychologist MSc, PhD(c), Department of Nursing, University of the Peloponnese – Psychological support for patients and caregivers

  • Grigoria Zacharogianni, Radiation Oncologist, MD MSc PhD, University of West Attica – Therapeutic options from diagnosis to recovery

The event is part of Kapa3’s ongoing presence in Megara and its constructive cooperation with the Municipality, as reflected in the operation of the Cancer Patient Navigation Counseling Station.

It is another opportunity to highlight community-based efforts supporting cancer patients and their families, strengthening awareness, prevention, and meaningful guidance.

Participation is open to health professionals, patients, relatives, and all interested citizens.
It is our great honor to welcome everyone who wishes to learn more about cancer care and holistic management and to take part in a dialogue of knowledge and solidarity, because only together can we build a more inclusive and supportive society for all.

January – Cervical Cancer Awareness Month

January is internationally dedicated to raising awareness about cervical cancer. Known as Cervical Cancer Awareness Month, it aims to highlight the importance of prevention, early detection, and vaccination against the human papillomavirus (HPV), which is responsible for nearly all cases of the disease.

Cervical cancer remains a major public health issue worldwide. According to the World Health Organization, approximately 660,000 new cases are diagnosed globally each year, and more than 350,000 women lose their lives to the disease. It is among the most common cancers affecting women, particularly in regions where access to preventive screening and vaccination is limited. At the same time, it is one of the few cancers that can largely be prevented through organized prevention and early detection programmes.

In Greece, available data indicate that around 700 new cases of cervical cancer are diagnosed annually, while more than 280 deaths are attributed to the disease each year. The estimated incidence is approximately 8 cases per 100,000 women. Although this places Greece close to the European average, it also highlights the need for further improvement in prevention and early diagnosis.

Cervical cancer is closely linked to chronic infection with human papillomavirus (HPV), a very common virus transmitted mainly through sexual contact.

HPV vaccination, combined with regular gynaecological screening through Pap tests and HPV tests, can significantly reduce the development of precancerous lesions and cervical cancer. In this context, the World Health Organization has set the goal of eliminating cervical cancer as a public health problem by 2030, through high vaccination coverage, universal screening, and timely treatment.

January serves as an important reminder that information and prevention save lives. Open discussion around women’s health, free from fear and stigma, empowers women to take care of themselves and to claim prevention as a fundamental right.

Special emphasis should be placed on the systematic education of younger generations, as prevention begins long before any symptoms appear. Access to reliable information, preventive screening services, and vaccination programmes is a key factor in reducing health inequalities and protecting future generations.

At KAPA3, we believe that information and prevention are core pillars of care and empowerment. Through the dissemination of reliable information and the support of initiatives that promote public health, we stand alongside every woman who needs knowledge, prevention, and timely care.

Because cervical cancer can be prevented, we encourage everyone to take action. Give a meaningful gift to the women you care about: daughters, sisters, mothers, friends, partners, spouses. Talk openly about women’s health, share information, support initiatives, challenge taboos, and promote early diagnostic screening.

Information and open dialogue are the strongest tools we have.

Sources:

World Health Organization (WHO)
Cervical cancer – Fact sheet

WHO – Global strategy to accelerate the elimination of cervical cancer

International Agency for Research on Cancer (IARC / WHO)
Cervical Cancer Awareness Month

ICO / IARC HPV Information Centre – Greece Factsheet

Ministry of Health – National Immunization Programme

Hellenic National Public Health Organization (EODY)
HPV and cervical cancer

Text/adaptation: Ifiyenia Anastasiou for Kapa3

Kapa3 Supports Digital Innovation for Oncology Patients at Morning Health Talks

On Thursday, 4 December 2025, the second Morning Health Talk titled “Health Data for Innovation in Greece: Building a Stronger Digital Health Ecosystem” took place at the National Documentation Centre (EKT) in Athens. The event was held in a hybrid format (in-person and online participation), bringing together health professionals, researchers, policymakers and technology partners from Greece and abroad.

During the event, international and Greek experiences were presented on the management and use of health data, digital transformation, and best practices for leveraging data to strengthen the country’s digital health ecosystem.

Among the speakers were:

  • Dr Athanasios Batagiannis, General Director, 3-psi

  • Georgios Dimitriou, Cluster Manager, Hellenic Digital Health Cluster

  • Dr Ioannis Koumpouros, Director of DigInHealth, University of West Attica

  • Elpida Fotiadou, Head of eHealth, IDIKA

With the contribution of the distinguished speakers, key issues were discussed, including infrastructure interoperability, the need for reliable data, bureaucratic barriers, gaps in digital literacy, the development of focused platforms and processes, faster care pathways and needs assessment, the reduction of information fragmentation, and the development of human-centred digital solutions with practical value and social acceptance.

KAPA3 presented its strategic approach, focusing on standardised procedures, data quality improvement, interdisciplinarity, and the use of digital tools to support people living with cancer, as well as on guidance, interaction, empowerment and patient participation in data utilisation processes. At every step, KAPA3 addresses key challenges such as data fragmentation, stakeholder collaboration and human-centred digital solutions—issues that are also summarised in the Good Practices Guide developed within the eHealth4Cancer project.

In summary, the main points highlighted were:

  • A human-centred approach and the application of good practices to ensure the usability and social acceptance of digital solutions.

  • Strengthening collaboration between healthcare professionals, researchers and citizens to develop reliable and functional digital infrastructures.

  • The need for systematic scientific research to address challenges such as skills gaps, limited access and data fragmentation.

The event provided an important opportunity for networking and knowledge exchange, promoting the alignment of digital health infrastructures with citizens’ needs and reinforcing KAPA3’s role as an active contributor to the digital transformation of healthcare in Greece.

Read the full Morning Health Talks 2025 press release here and view photos from the event.

Text/adaptation: Ifiyenia Anastasiou for Kapa3

World AIDS Day — December 1

World AIDS Day is a powerful reminder that the fight against HIV/AIDS is far from over. Despite remarkable progress in recent decades, millions of people worldwide are still living with the virus. At the same time, inequalities in access to prevention, diagnosis and treatment continue to cost lives.

Established in 1988 as the first international health-related awareness day, World AIDS Day has since served as a global call for informed action, early diagnosis, destigmatization and equitable care.

What We Know Today About HIV/AIDS

According to recent UNAIDS data, more than 39 million people are living with HIV globally — and thanks to modern treatments, they can live full and healthy lives.

The science is encouraging. Antiretroviral therapy (ART/ARVs) allows people on treatment to reach undetectable viral loads, which means they cannot transmit the virus (“Undetectable = Untransmittable”).

Yet despite this progress, new infections still occur — mainly in communities facing social exclusion, economic hardship, or limited access to healthcare services. At the same time, lack of information and persistent stigma remain major barriers that delay testing and treatment.

HIV & Cancer: An Important Connection

The link between HIV and several forms of cancer isn’t widely known, yet it is significant:

  • People living with HIV have a higher risk of cervical cancer due to the more persistent presence of HPV.
  • Increased risk is also observed for non-Hodgkin lymphoma, Kaposi sarcoma and several cancers associated with chronic viral infections.
  • Early diagnosis, continuous treatment and regular screening significantly reduce these risks.

At Kapa3, we have published articles on the importance of screening and patient empowerment, which you can find here: Article1, Article2, Article3, Article4, Article5.

The Situation in Greece

Greece has made important progress in recent years, thanks to the operation of Checkpoints, the support of NGOs and prevention structures, the spread of PrEP, and improved access to treatment.

In 2024, Greece recorded a small decrease (4%) in new HIV diagnoses compared to 2023, according to the Hellenic National Public Health Organization (EODY). However, underdiagnosis remains a real concern. Many people avoid timely testing due to stigma and fear of discrimination.

Prevention: What Each of Us Can Do

  • Testing: a simple test can save lives.
  • Condom use & comprehensive sexual education.
  • PrEP & PEP: modern and effective prevention tools.
  • Eliminating stigma: information and open dialogue remain our strongest forms of protection.
  • Supporting facilities that provide access to prevention, diagnosis and treatment.
A Human Rights Issue

At Kapa3, we believe World AIDS Day concerns all of us. Access to healthcare is a fundamental right. No one should be afraid to get tested, speak openly or seek support.

According to International Human Rights Law, discrimination based on HIV status, sexual orientation, gender identity or expression, health status (including substance use), or sex work constitutes a violation of human rights.

World AIDS Day reminds us that knowledge, prevention and solidarity save lives — and that a world without new HIV infections is possible.

Sources

  • UNAIDS
  • HIV.gov
  • AIDS Healthcare Foundation
  • EODY (Hellenic National Public Health Organization)

Text/Adaptation: Ifiyenia Anastasiou for Kapa3