Category: Digital Support Platform

Kapa3 Participation in the 3rd “Mapping the Unknown in Oncology” Conference

Kapa3 actively participated in the conference “Mapping the Unknown in Oncology – From Hospitals to Homes, mapping the future of oncology care”, organized for its third year by the Medical Society for Research and Education under the auspices of HeSMO (Hellenic Society of Medical Oncologists) and the Hellenic Cancer Society, held on February 27–28, 2026 at the Golden Age Hotel in Athens.

During the events on Saturday, February 28, Ms. Evangelí Bista, Head of Operations and Development at the Kapa3 Cancer Patient Guidance Center, took part in the panel titled “e-Health Tools and Educational Platforms: New Paths for Doctors and Patients.” The panel was moderated by Ms. Z. Saridaki and included panelists G. Koukourakis, S. Peroukidis, F. Tyligadas, and Ch. Christodoulou.

In her presentation, titled “Digital Patient Education: The Patient as an Active Partner,” Ms. Bista highlighted the importance of digital transformation in healthcare, which shifts care from episodic to continuous support, moving healthcare from hospitals into patients’ daily lives and empowering patients to become active participants in managing their health.

In this context, Kapa3 announced that for 2026 it will be the only civil society organization fully integrating AI, cybersecurity, and high-performance computing into its processes and services, implementing:

  • An AI-powered digital assistant (chatbot) for immediate patient guidance and support

  • A voice-command system for website accessibility and text-to-speech conversion

  • Service redesign, simplifying processes and reducing bureaucracy

  • An AI-based recommendation system with usage data analysis to personalize services

Special emphasis was placed on patient navigation, as oncology patients need guidance: where to go, what they are entitled to, when to be concerned, and when to wait. Kapa3 addresses this gap, providing not just information but meaningful, personalized guidance within the healthcare system.

The goal is not to add another service but to unite existing services. The next evolution of this model is Myrto, the digital assistant that serves as a reference point, translating knowledge into daily action.

Because the future of oncology is not only personalized treatment but also personalized understanding.

Kapa3’s participation underscores the organization’s commitment to innovation, collaboration, and ethics, demonstrating how technology can significantly enhance the experience and care of oncology patients.

 

 

Diversity, Equity & Inclusion Awards 2025: GOLD Award for Kapa3’s Digital Support Platform for Cancer Patients and Caregivers

Kapa3 has been awarded the GOLD Award at the 2025 Diversity, Equity & Inclusion Awards for its innovative Digital Support Platform for Cancer Patients and Caregivers – CANCER CARE CONNECT by KAPA3. This recognition highlights Kapa3’s commitment to equality, accessibility, and high-quality support for patients and caregivers across Greece.

In a wonderful atmosphere, on Tuesday, July 15, the Diversity, Equity & Inclusion Awards 2025 ceremony took place at Anais Club.

The Digital Support Platform for Cancer Patients and Caregivers – CANCER CARE CONNECT by KAPA3 received the GOLD Award in Category 3.9: Socio-economic Assistance / Benefits.

Our targeted intervention in supporting cancer patients, which has acted as a catalyst for meaningful and lasting social change, received first prize for its operational framework—equality, human dignity, accessibility, and inclusion. At the same time, our commitment to valid and timely information and guidance, as well as the reliability of our work within a dynamic organizational framework, was widely recognized, demonstrating the social impact we have achieved through both qualitative and quantitative indicators.

The comprehensive digital information and support platform for cancer patients and caregivers, www.kapa3.gr, focuses on the socio-economic and psychological dimensions of care. It provides multilingual access to rights, benefits, health services, and more than 3,000 continuously updated articles. Through automated tools, databases, and a Q&A knowledge library, it actively empowers vulnerable groups, promoting equality and inclusion in practice.

The Kapa3 Cancer Guidance Center transforms information into strength and technology into an act of social care, with interdisciplinary teams operating across Greece forming the cornerstone of its work.

✅ Key Project Highlights of Cancer Care Connect by KAPA3 Evaluated by the Jury

Digital Support Platform:
Integrates information services, psychosocial support, and guidance for cancer patients and caregivers. Provides access to reliable sources, support groups, and self-management tools.

Ensuring Equal Access:
Free and open nationwide, especially for remote and socially vulnerable populations. Includes multilingual content and accessible design (WCAG-compliant).

Empowerment of Caregivers & Families:
Specialized support for caregivers, who often remain invisible within the healthcare system. Combines human and digital care through live chat, helplines, and online support groups.

Innovation in Health & Society:
Aligned with digital health trends and embedded in personalized support strategies.

Health Equity:
No discrimination based on gender, age, place of residence, or socio-economic status.

Inclusion & Diversity:
Supports cancer patients with diverse needs (chronic conditions, rare cancers), caregivers, and vulnerable groups.

Community Resilience:
Strengthening social bonds and solidarity through support networks.

Reducing Information Inequalities:
Access to reliable, understandable, and scientifically validated information for all.

Human-Centered Digital Transformation:
Technology that serves human needs, not just processes.

Sustainable Support Model:
Integration into the broader health and social care ecosystem.

Reduction of Healthcare & Care Costs:
Free digital services reducing expenses related to travel, private care, and access to specialized information.

Empowering Families & Caregivers:
Tools and guidance for better resource management, minimizing financial burdens.

Improved Productivity & Workforce Reintegration:
Support for patients and caregivers to balance treatment and work, facilitating return to employment.

Reducing Access Inequalities:
Digital access for patients in remote or low-income areas without the need for physical presence.

Psychosocial Resilience → Economic Stability:
Psychological support helps prevent secondary effects such as unemployment and family financial collapse.

We sincerely thank the Evaluation Committee, our supporters, and our partners.

We extend our special thanks to each and every beneficiary—because their thoughts and experiences have been our true source of innovation.

The recognition of our work gives us strength, renewed passion, and inspiration to continue developing inclusive, innovative ideas and to provide meaningful answers and solutions to today’s complex challenges of equality.

With appreciation,

On behalf of the Board of Directors, employees, partners, volunteers, and supporters

Evangelia Bista – Co-founder, Kapa3
Head of Development & Operations, Kapa3

Kapa3 Awarded GOLD at the Diversity, Equity & Inclusion Awards 2025

 

Translation: Ifiyenia Anastasiou for Kapa3