DISABILITY CARD OR TRANSPORTATION PASS FOR PEOPLE WITH DISABILITIES 2026. WHAT BENEFICIARIES NEED TO KNOW.

The new explanatory circular regarding transportation for people with disabilities (PWDs) for 2026 has raised several questions among beneficiaries and their families who are trying to understand what the current rules are. The most common question is: “I have the plastic Disability Card. Do I also need to get a PWD Transportation Pass?” The answer is that the Disability Card has not completely replaced the Transportation Pass. Both of these documents remain valid simultaneously, and the need for one or the other depends on the mode of transportation used by each eligible person. To make this clearer, here’s what applies in each case.

Athens and Thessaloniki: The Disability Card can be used for urban travel

For travel on OASA transit in Athens and OSETH transit in Thessaloniki, the plastic Disability Card can be used by eligible beneficiaries.

Cardholders can travel by validating their card at the designated machines, without needing to obtain a separate Travel Pass specifically for these transit services.

The following are required:

  • the Disability Card must be valid,
  • must bear the designated disability level II or III designation,
  • or the beneficiary must receive disability financial assistance from OPEKA,
  • and income criteria must be met where required.

URBAN KTEL BUSES IN THE PROVINCE: THE TRAVEL PASS REMAINS NECESSARY

This is the point that has caused the most confusion. Possession of a Disability Card does not mean that the Travel Pass is no longer required for all trips.

For urban KTEL buses operated by the Regional Units, as well as by the municipalities of Kos and Rhodes, a Mobility Card for People with Disabilities is required, even if the beneficiary holds a Disability Card.

Therefore, those who use urban KTEL buses in their area should apply:

  • at the Citizen Service Centers (KEP),
  • or at the relevant offices of the Regional Unit.

FOR 2026, THE PROCESS BEGINS ON JULY 1, 2026, AND ENDS ON NOVEMBER 30, 2026.

Intercity Buses (KTEL): 50% Discount on Fares

For travel on intercity buses (KTEL)—that is, for trips from one city to another—a 50% discount is available.

The discount can be obtained with:

  • A valid Disability Card,
  • or a Transportation Pass for People with Disabilities.

Thus, for intercity routes, the beneficiary has more options.

 

Are there income criteria for free transportation?

One point that often causes confusion concerns income. There are no income criteria for issuing the Disability Card.

The income limits apply to eligibility for free transportation.

For 2026, the limits are as follows:

  • individual taxable income up to 23,000 euros,
  • declared family income up to 29,000 euros.

The family income limit increases by 5,600 euros for each additional person with a disability of 67% or higher who lives with and is financially dependent on the taxpayer.

It is important to note that: OPEKA disability benefits are not included in the above income limits. A relevant certificate from OPEKA may be required to exclude them.

 

Who is exempt from the income criteria?

People who are totally blind are exempt from the income criteria.

What applies to the companion?

In many cases, a companion is also entitled to travel.

If the Disability Card is marked with an “S” (Companion):

  • in Athens and Thessaloniki, the companion travels with the cardholder upon a single validation of the card. For KTEL buses, however, the prescribed procedure and the corresponding Companion Travel Pass are required where necessary.

So, what do beneficiaries need to keep?

The Disability Card is a significant benefit, but it does not mean that the Travel Pass is being eliminated.

In simple terms:

Disability Card:

✔ Athens and Thessaloniki

✔ Intercity KTEL buses for a 50% discount

Travel Pass:

✔ Provincial KTEL buses

✔ Situations where a companion’s entitlement is required

✔ Those who do not have a Disability Card

 

At Kapa3, we believe that accurate information can save time, trips, and unnecessary hassle, especially for people who already face increased challenges due to a disability or a serious illness.

 

View the circular here: TRANSPORTATION 2026

DISABILITY CIRCULAR

For more information, please don’t hesitate to contact the Kapa3 team:

📍Athens: 13 Kosti Palama, 3rd floor, (9:00 AM – 5:00 PM)

📍13 Kosti Palama, 11141 Athens

☎️210 5221424

📱6906265170

www.kapa3.gr

info@kapa3.gr

New Collaboration between Cancer Guidance Center – Kapa3 and the Hellenic Federation of Persons with Multiple Sclerosis (HFoPwMS)

Cancer Guidance Center – Kapa3 announces its new collaboration with the Hellenic Federation of Persons with Multiple Sclerosis (HFoPwMS), strengthening synergies between organizations active in the field of health and patient support.

This collaboration aims to develop joint initiatives that will contribute to raising awareness, promoting public information, and providing meaningful support to people living with chronic conditions, with particular focus on cancer patients and persons living with Multiple Sclerosis. Through the exchange of knowledge, experience and good practices, the two organizations seek to strengthen actions that promote equal access to information, healthcare services and social inclusion for patients.

Cancer Guidance Center – Kapa3 is dedicated to supporting people living with cancer and their caregivers by providing reliable information, practical guidance and access to benefits and services. At the same time, the organization develops initiatives that enhance patients’ awareness of their rights and promote their psychosocial empowerment. Through initiatives such as Mobile Units, digital tools and educational programmes, Kapa3 promotes a patient-centred approach to cancer care, encouraging patients to actively participate in decisions concerning their health and quality of life, while fostering collaborations with organizations working in the fields of health and social support.

The Hellenic Federation of Persons with Multiple Sclerosis (HFoPwMS) is a secondary non-profit organization founded in 2008 with the aim of uniting and supporting primary associations of persons with Multiple Sclerosis across Greece, while also raising awareness about the disease among the wider public. The Federation currently brings together nine primary patient associations from across the country. HFoPwMS implements awareness and advocacy initiatives related to Multiple Sclerosis and works to ensure the equal participation of people with MS in the educational, professional, athletic and cultural life of the country. It is a member of the National Confederation of Disabled People (ESAmeA) and the European Multiple Sclerosis Platform (EMSP).

Within the framework of this collaboration, the two organizations plan to develop joint initiatives such as the organization of conferences, workshops and awareness events, the implementation of information and public awareness campaigns, participation in national and European programmes, as well as the development of joint research initiatives on issues related to patients’ quality of life. The partnership will also contribute to strengthening interdisciplinary cooperation and knowledge exchange among organizations active in the health sector.

This new collaboration reflects the shared vision of the two organizations to strengthen the voice of patients and promote a society that respects, supports and empowers people living with chronic conditions.

Diversity, Equity & Inclusion Awards 2025: GOLD Award for Kapa3’s Digital Support Platform for Cancer Patients and Caregivers

Kapa3 has been awarded the GOLD Award at the 2025 Diversity, Equity & Inclusion Awards for its innovative Digital Support Platform for Cancer Patients and Caregivers – CANCER CARE CONNECT by KAPA3. This recognition highlights Kapa3’s commitment to equality, accessibility, and high-quality support for patients and caregivers across Greece.

In a wonderful atmosphere, on Tuesday, July 15, the Diversity, Equity & Inclusion Awards 2025 ceremony took place at Anais Club.

The Digital Support Platform for Cancer Patients and Caregivers – CANCER CARE CONNECT by KAPA3 received the GOLD Award in Category 3.9: Socio-economic Assistance / Benefits.

Our targeted intervention in supporting cancer patients, which has acted as a catalyst for meaningful and lasting social change, received first prize for its operational framework—equality, human dignity, accessibility, and inclusion. At the same time, our commitment to valid and timely information and guidance, as well as the reliability of our work within a dynamic organizational framework, was widely recognized, demonstrating the social impact we have achieved through both qualitative and quantitative indicators.

The comprehensive digital information and support platform for cancer patients and caregivers, www.kapa3.gr, focuses on the socio-economic and psychological dimensions of care. It provides multilingual access to rights, benefits, health services, and more than 3,000 continuously updated articles. Through automated tools, databases, and a Q&A knowledge library, it actively empowers vulnerable groups, promoting equality and inclusion in practice.

The Kapa3 Cancer Guidance Center transforms information into strength and technology into an act of social care, with interdisciplinary teams operating across Greece forming the cornerstone of its work.

✅ Key Project Highlights of Cancer Care Connect by KAPA3 Evaluated by the Jury

Digital Support Platform:
Integrates information services, psychosocial support, and guidance for cancer patients and caregivers. Provides access to reliable sources, support groups, and self-management tools.

Ensuring Equal Access:
Free and open nationwide, especially for remote and socially vulnerable populations. Includes multilingual content and accessible design (WCAG-compliant).

Empowerment of Caregivers & Families:
Specialized support for caregivers, who often remain invisible within the healthcare system. Combines human and digital care through live chat, helplines, and online support groups.

Innovation in Health & Society:
Aligned with digital health trends and embedded in personalized support strategies.

Health Equity:
No discrimination based on gender, age, place of residence, or socio-economic status.

Inclusion & Diversity:
Supports cancer patients with diverse needs (chronic conditions, rare cancers), caregivers, and vulnerable groups.

Community Resilience:
Strengthening social bonds and solidarity through support networks.

Reducing Information Inequalities:
Access to reliable, understandable, and scientifically validated information for all.

Human-Centered Digital Transformation:
Technology that serves human needs, not just processes.

Sustainable Support Model:
Integration into the broader health and social care ecosystem.

Reduction of Healthcare & Care Costs:
Free digital services reducing expenses related to travel, private care, and access to specialized information.

Empowering Families & Caregivers:
Tools and guidance for better resource management, minimizing financial burdens.

Improved Productivity & Workforce Reintegration:
Support for patients and caregivers to balance treatment and work, facilitating return to employment.

Reducing Access Inequalities:
Digital access for patients in remote or low-income areas without the need for physical presence.

Psychosocial Resilience → Economic Stability:
Psychological support helps prevent secondary effects such as unemployment and family financial collapse.

We sincerely thank the Evaluation Committee, our supporters, and our partners.

We extend our special thanks to each and every beneficiary—because their thoughts and experiences have been our true source of innovation.

The recognition of our work gives us strength, renewed passion, and inspiration to continue developing inclusive, innovative ideas and to provide meaningful answers and solutions to today’s complex challenges of equality.

With appreciation,

On behalf of the Board of Directors, employees, partners, volunteers, and supporters

Evangelia Bista – Co-founder, Kapa3
Head of Development & Operations, Kapa3

Kapa3 Awarded GOLD at the Diversity, Equity & Inclusion Awards 2025

 

Translation: Ifiyenia Anastasiou for Kapa3