Kapa3’s Contribution to the 6th Nursing Symposium of Western Macedonia: Digital Health, Empathy, and Patient Navigation

With active participation in a well-established scientific meeting on contemporary nursing issues, Kapa3 took part in the 6th Nursing Symposium of Western Macedonia on “Innovation and Empathy: Balancing Technology with Human Contact in Nursing”, held on March 19–20, 2026, in Ptolemaida.

The Symposium, now a key annual event for the nursing community, serves as a platform for dialogue, knowledge exchange, and highlighting the multifaceted role of nurses in modern healthcare.

As part of the thematic session “Innovation and Citizen Engagement: Creating Accessible Tools with Empathy”, Ms. Evangeli Bista, co-founder of Kapa3, joined the panel along with Ms. Pisti Krystallidou, President of the NGO WinCancer, showcasing the role of civil society in shaping contemporary, accessible healthcare services.

On March 20, Ms. Evangeli Bista and Ms. Pisti Krystallidou actively participated in the Round Table on the same theme. Ms. Krystallidou presented “Empathy in Practice: What the Caregiver Gains from Health Professionals”, highlighting the daily challenges and support needs of people caring for patients. Ms. Bista emphasized Kapa3’s role and the use of digital tools in guiding patients effectively.

During her presentation, Ms. Bista outlined how the healthcare system is transforming: from episodic care to continuous support, from hospital-centered services to daily-life integration, and from the healthcare professional as the sole source of knowledge to the patient as an active participant. In this new environment, digital health and patient navigation go beyond mere tools, focusing on the citizen’s ability to use them meaningfully in everyday life.

Special attention was given to the needs of oncology patients, who require not only access to information but also guidance through a complex healthcare system—knowing where to turn, what they are entitled to, and how to manage critical decisions in daily life. In this context, the importance of patient navigation was highlighted, a model that Kapa3 has implemented since its foundation, acting as a bridge between available services and patients’ real needs.

Finally, the digital social assistant “Myrto was presented, serving as a single reference point for patients, facilitating access to information and services, and translating knowledge into practical, everyday support.

Kapa3’s participation in the Symposium highlighted the importance of combining technological innovation with empathy, confirming that the future of oncology care is not only about personalized treatment but also about personalized understanding of each patient’s needs.

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Text/Adaptation: Ifiyenia Anastasiou for Kapa3

Caring for Those Who Once Cared for Us: Kapa3 Wins 1st Prize at the Patient Partnerships Awards 2021

It is a great joy and honor for Kapa3 to receive its first award for collaborative actions in support of patients from Boussias Conferences at the Patient Partnership Awards 2021.

Participating Organization Category  Project Title Award
KAPA3 CANCER GUIDANCE CENTER, KEFI ATHENS ASSOCIATION 1.1 Cancer Personal Health Assistant GOLD

For the Kapa3 team, this distinction is not only the culmination of the hard work and dedication with which we have embraced and worked on this initiative.

It also represents an invaluable source of motivation, providing the Organization with strength, fulfillment, and confidence—essential elements for our next steps. At the same time, receiving such a significant distinction after just one and a half years of activity, under unprecedented working conditions, confirms the great responsibility we now recognize we carry: to prove that we continue to move forward with consistency, commitment to our goals, and dedication to the values of Kapa3.

All of us—the Kapa3 team—would like to sincerely thank everyone who has walked alongside us on this journey so far.

First and foremost, we would like to thank the TIMA Foundation, which supported the implementation of a great idea born within a small team through the Support Points, as well as the KEFI Athens Association, which gave life to the entire initiative.

We also thank all those who trusted us and allowed us to handle their cases, as well as each and every person who dedicated their time to our cause.

Kapa3 began as a small team with a strong vision and confidence. This distinction gives us the reassurance to continue envisioning the future, working toward growth, and evolving every single day.

And, as with every award, we cannot fail to dedicate this recognition to our families, who share our concerns, contribute in every possible way to the realization of our plans, and never stop supporting us.

Thank you all from the bottom of our hearts.

With profound appreciation and respect,
The Kapa3 Team

Translation: Ifiyenia Anastasiou for Kapa3