The “Myrto” Health Navigator : A New Era of Digital Support for Oncology Patients

The “Myrto” Health Navigator brings digital and AI-powered care closer to oncology patients, supporting personalization and equitable access to services.

On the occasion of the recent initiatives implemented by Kapa3 in the context of World Cancer Day, our organization once again highlighted the importance of access, empowerment, and meaningful support for oncology patients. Through awareness actions and public engagement, we reaffirmed our commitment to strengthening patients’ voices and improving their everyday reality.

Throughout its journey, Kapa3 has consistently demonstrated its dedication to supporting oncology patients by bridging gaps in information, accessibility, and social care. Building on this experience, we are now taking the next step forward.

After five years of continuous presence in empowering oncology patients through digital guidance, Kapa3 is expanding its footprint in the field of social accessibility by creating an innovative digital assistant: “Myrto.”
“Myrto” addresses the phenomenon of second-level digital exclusion, transforming digital information into a human, accessible, and meaningful experience. It represents the first Social Artificial Intelligence application in the field of social welfare for oncology patients in Greece.

It goes beyond providing information: it converses, guides, and evolves according to users’ real needs, with an emphasis on both accessibility and psychosocial support.

Our aim is to develop a fully functional chatbot integrated into the Kapa3 website, to train social workers and healthcare professionals in its use, and to substantially reduce the digital divide for vulnerable groups.

“Myrto” will offer holistic and personalized guidance to oncology patients as a true Patient Empowerment e-Navigator, through two main pillars:

  • Patient Advocate: Support with legal and administrative procedures (benefits, patient rights), facilitation of access to social welfare services, and guidance within the local healthcare system.

  • Health Navigator: Provision of essential information for health self-management.

At the same time, the platform will enhance communication, highlight available community resources, and incorporate an innovative health literacy assessment tool, enabling full personalization of the services provided.

The project will be developed, tested, and validated by oncology patients as well as by social workers, legal and financial experts, and consultants in health communication and psychology, both in person and online across Greece.

Your participation could substantially contribute to co-creating a personalized Navigator for every oncology patient, as a multidisciplinary perspective is a key factor in the project’s success.

Upon completion, we expect significant social, health, and scientific impact: improved patient quality of life, strengthened self-management, reduced resource requirements, and the creation of a network of experts and informed patients and professionals.

The Founding Sponsor of the “Myrto”Health Navigator is the TIMA Foundation.

We invite organizations, professionals, and stakeholders to become partners in this new chapter of the “Myrto” Health Navigator  by Kapa3 and contribute to building a more accessible, inclusive, and patient-centered healthcare environment.

Evangeli Bista, 

Co-founder Kapa3 – Head of Strategic Partnerships
PhD(c), MBA, MSc, BSc

Text/Adaptation: Ifiyenia Anastasiou for Kapa3

Caring for Those Who Once Cared for Us: Kapa3 Wins 1st Prize at the Patient Partnerships Awards 2021

It is a great joy and honor for Kapa3 to receive its first award for collaborative actions in support of patients from Boussias Conferences at the Patient Partnership Awards 2021.

Participating Organization Category  Project Title Award
KAPA3 CANCER GUIDANCE CENTER, KEFI ATHENS ASSOCIATION 1.1 Cancer Personal Health Assistant GOLD

For the Kapa3 team, this distinction is not only the culmination of the hard work and dedication with which we have embraced and worked on this initiative.

It also represents an invaluable source of motivation, providing the Organization with strength, fulfillment, and confidence—essential elements for our next steps. At the same time, receiving such a significant distinction after just one and a half years of activity, under unprecedented working conditions, confirms the great responsibility we now recognize we carry: to prove that we continue to move forward with consistency, commitment to our goals, and dedication to the values of Kapa3.

All of us—the Kapa3 team—would like to sincerely thank everyone who has walked alongside us on this journey so far.

First and foremost, we would like to thank the TIMA Foundation, which supported the implementation of a great idea born within a small team through the Support Points, as well as the KEFI Athens Association, which gave life to the entire initiative.

We also thank all those who trusted us and allowed us to handle their cases, as well as each and every person who dedicated their time to our cause.

Kapa3 began as a small team with a strong vision and confidence. This distinction gives us the reassurance to continue envisioning the future, working toward growth, and evolving every single day.

And, as with every award, we cannot fail to dedicate this recognition to our families, who share our concerns, contribute in every possible way to the realization of our plans, and never stop supporting us.

Thank you all from the bottom of our hearts.

With profound appreciation and respect,
The Kapa3 Team

Translation: Ifiyenia Anastasiou for Kapa3