The Cancer Patient Guidance Center (KAPA3) informs beneficiaries and their caregivers about Clarification Circular No. 12757 issued by the Ministry of Social Cohesion and Family. This circular clarifies the framework for the operation, recognition, and mandatory acceptance of the Disability Card by all relevant agencies.
The Disability Card is the official government document that verifies the holder’s identity and status as a person with a disability. The primary purpose of issuing the card is to protect sensitive personal data, as it does not contain any information regarding the nature of the condition or disability.
Below is a detailed summary of all provisions under the law:
- Obligations of Entities and Rights to Service
Mandatory Acceptance: The Card must be accepted by all public and private sector entities, as well as by individuals and legal entities
Priority Service: All entities are required to give priority service to Cardholders in procedures requiring in-person presence and to provide accessibility accommodations.
- The Three Forms of the Card (Equal Evidential Value)
Customer service staff are required to accept the Disability Card in whichever of the following forms the citizen chooses.
Printed form: A document with a digital signature from the online portal karta.epan.gov.gr.
Digital form: Via the Gov.gr Wallet app on a mobile device.
Plastic card: A printed form with a standardized design.
- Disability Levels and Right to an Attendant
The Card indicates the total disability percentage across three levels, in order to grant the corresponding rights:
Level I: Disability of 50%–66%.
Level II: Disability of 67%–79%.
Level III: Disability of 80% or higher.
“S” Marking (Right to a Companion): If the Card bears the “S” marking, all benefits, rights, and accommodations provided to the cardholder automatically extend to their companion during the period of accompaniment.
- What is the status of existing disability certificates?
Please note that disability certificates issued by the competent health committees (KEPAs, ASYE, etc.) remain valid as usual. Citizens who present these certificates instead of the Disability Card will be served as usual in accordance with the provisions applicable to each benefit.
The KAPA3 team stands firmly by patients and caregivers to provide guidance and ensure their rights are protected. For any information or support regarding the use of the Disability Card, please contact us.
