The Disability Card was established under Law 4961/2022 (FEK A’ 146, Article 106) and is regulated by Ministerial Decision 16996/2023 (FEK B’ 932/23-02-2023).
It serves as a unified proof of identity and disability, which must be accepted by all public and private entities.
Read the text of Ministerial Decision 16996/2023 (Article 20) here.
In short, the Disability Card offers:
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Proof of disability without the need to show medical certificates or documents from KEPA.
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Priority service at public offices, utilities, banks, and hospitals.
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Free or reduced access to museums, archaeological sites, and cultural events for the cardholder and their companion.
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Use of special facilities (e.g., seats or parking spaces for people with disabilities).
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Mutual recognition of the Card in EU countries where an agreement exists.
Card format
The Card is digital, but it can also:
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Be saved as a PDF,
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Be printed,
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Be added to the Gov.gr Wallet,
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And will soon be available in a plastic card format.
How to obtain it
The process is simple:
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Visit the National Disability Portal here: karta.epan.gov.gr
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Log in with your Taxisnet credentials.
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If a valid disability certificate exists, the Card is issued immediately.
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The same process applies for minors or companions using their respective Taxisnet credentials.
Applications for the plastic disability card began on November 18, 2025. The process is carried out as described above (through the National Disability Portal), and the plastic card is sent by registered mail within a two-week period.
For any inquiries, you can call: Helpdesk 210-3007606 or send an email to: helpdesk@epan.gov.gr
KAPA3 continues to stand by cancer patients and their families, offering reliable guidance and practical support so that every patient feels safe and fully informed about their rights and benefits.
For oncology patients who want detailed information on all the exemptions and benefits they are entitled to, KAPA3 has compiled a complete guide in the “Exemptions and Benefits” section of its website here.
Text/adaptation: Ifiyenia Anastasiou for KAPA3
